EUC Support Engineer (L2)

L2 EUC Administrator / Support Engineer | 3-Month Contract | Onsite

We are looking for a skilled Level 2 End User Computing (EUC) Specialist for an initial 3-month contract. This role sits perfectly at the intersection of system administration, senior endpoint support, and operational engineering.

You will be the go-to person for managing our modern workplace environment, handling day-to-day administration, and resolving escalated technical issues that the frontline service desk can't solve.

The Details:

• Rate: $50 per hour

• Term: 3-month initial contract (possibility to convert to permanent)

• Location: Onsite (4–5 days per week in the office)

What you’ll be doing:

• Intune Administration: Managing day-to-day device enrollment, deploying configuration profiles, maintaining security policies, and handling routine application packaging and update management.

• M365 & Identity Admin: Looking after user accounts, groups, permissions, and licensing across Entra ID, MS365, and Exchange.

• Azure & AVD Support: Monitoring and maintaining our Azure IaaS environment, including basic VM management and troubleshooting Azure Virtual Desktop (AVD) user sessions.

• L2 Escalation Support: Acting as the escalation point for complex Windows endpoint and workplace infrastructure issues, ensuring minimal downtime for end-users.

• Process Improvement: Spotting recurring ticket trends and working to automate them out of existence to improve general service delivery.

• Atlassian Support (Bonus): Assisting with basic administration of Jira and Confluence to keep team documentation and workflows updated.

What we’re looking for:

• Solid experience in a Level 2 Systems Administration or EUC Support role.

• Hands-on familiarity with Intune, Entra ID, Microsoft 365, and basic Azure/AVD environments.

• Strong troubleshooting skills—you know how to dig into endpoint logs and solve the root cause of an issue.

• Great communication skills with a user-first mindset, comfortable working entirely onsite to support the team.

Apply now for an immediate start.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.